Privacy Policy & Cookies

Contact Email: info@dp-store.com

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We value the protection of your personal and financial data. We process your information fully in compliance with applicable legislation:

• General Data Protection Regulation (EU) 2016/679 (GDPR)

• Personal Data Protection Act (PDPA, Bulgaria)

• Electronic Commerce Act

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By using this website, you accept the terms described in this Policy.

Data Collection and Processing When Contacting Us

When you contact us via contact form, email, or phone, we store the information you provide (e.g., name, email, phone) to process your inquiry and enable follow-up communication. This information is not shared with third parties without your consent.

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Data Collection During Orders

To process your order, we collect the following data:

• First and last name

• Email address

• Phone number

• Delivery and billing address

• Payment information (e.g., card, PayPal, ePay, etc.)

• IP address

 

These data are stored according to Art. 6, para. 1 (a) and (b) of GDPR, for the purpose of fulfilling the contract or legal obligation.

 

Retention Period:

• Uncompleted order – up to 30 days

• Completed order – 10 years according to the Accounting Act

 

Third parties with whom data may be shared:

• Payment service providers

• Courier companies

• Accounting service

• Wix.com (data processor under contract)

 

Email Marketing (Newsletter)

 

You may subscribe to our newsletter via the corresponding form on the website. After registration, you will receive a confirmation email.

You can unsubscribe at any time via:

• The “Unsubscribe” button in the email, or

• By contacting us at info@dp-store.com

 

Your Rights

 

Under GDPR, you have the right to:

• Access your personal data

• Rectify or delete your data (“Right to be forgotten”)

• Restrict processing

• Data portability

• Object to processing

• Withdraw consent

 

You can exercise these rights by contacting us at info@dp-store.com.

 

Cookies Policy

 

Our website uses cookies – small text files stored in your browser to improve website functionality.

 

By using the site, you consent to the use of all cookies. You can disable them in your browser settings if you prefer.

Types of Cookies We Use:

1. Strictly Necessary Cookies
   Required for core website functionality. Activated automatically:

   • CSRF Token – security for form processing

   • Session ID – maintains session during navigation

2. Analytical Cookies
   We use Google Analytics for anonymous statistics:

   • Pages visited

   • Time spent on site

   • Actions and behavior
     Data is collected anonymously. We have a data processing agreement with Google compliant with GDPR.

3. Marketing Cookies
   Set by third parties (e.g., Meta, Google) to:

   • Track advertising campaign results

   • Deliver personalized ads
     These cookies may collect IP addresses and behavioral data.

4. Functional Cookies

   • Remember me – keeps you logged in

   • AddThis – facilitates sharing content on social media

 

Cookie Consent and Management

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You can limit or disable cookies via your browser settings. This may restrict some website functionality.

For any questions regarding cookies or personal data, contact us at: info@dp-store.com

Updates

We reserve the right to update this Policy. The latest version will always be available on this page.